Blog

In the continually evolving landscape of the hospitality industry, customer service shapes lasting impressions on guests and is crucial for maintaining a stable flow of business. With staff shortages rising and an active vacancy rate of 9% in some countries, combined with increasing expectations from guests, the implementation and use of technology is becoming essential. How can the industry prepare to create the ultimate experience for guests of the future?

When washing dishes in a dishwasher, incorrect dispensing of detergent can leave behind previous residues or residues from the detergent itself on the surfaces of dishes and cutlery. This leads to increased time and costs due to the need to rework or send the items through the dishwasher a second time. In this white paper, you will learn how to avoid incorrect dispensing and hence save time, money and resources.

The boutique luxury hotel on the Greek island of Santorini impresses its guests with great hospitality and meticulous laundry care, thanks to Miele.

The Zelloon boutique hotel in the Tyrolean Zillertal places a focus both on rest and relaxation and on the health of guests. This is the mission of the hotel's own Medical Department.

The new Miele Benchmark washing machines and dryers bring together performance, efficiency and cleaning and drying quality with ease.

The hygienic cleaning and care of textiles is not only of paramount importance in the healthcare sector. Wherever, for example, bed linen and towels are issued to different users each day, hygienic harmlessness is a quality feature and reduces the risk of contracting diseases from viruses and bacteria.

Clean and sparkling glasses are the visiting care of any good restaurant. But how can the cleaning of glassware be done hygienically, economically and, at the same time, gently? Learn here how a commercial dishwasher can simplify your everyday working life and allow you to make the best of impressions on your guests.

Sensory marketing is all about influencing human behaviour and emotions via the senses. This is a strategy already deployed by many hotels.